Artus Privacy Policy (GDPR Compliant)
At Artus, we care deeply about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information, and your rights under the General Data Protection Regulation (GDPR).
1. Who We Are Artus is an online platform for artists and art enthusiasts to showcase, buy, and sell original works and engage in community events. We operate in compliance with EU data protection laws.
2. What Data We Collect We may collect and process the following personal data:
- Name and contact information (email address, shipping address)
- Account details (username, password, preferences)
- Transaction data (purchases, commissions, event ticket sales)
- Communications and correspondence (support messages, comments)
- Usage data (device type, browser, IP address, pages visited)
3. How We Use Your Data We use your personal data to:
- Create and manage your Artus account
- Process sales, memberships, and event ticket purchases
- Send transactional and promotional communications
- Improve our services and user experience
- Comply with legal obligations
4. Legal Basis for Processing We process your data under one or more of the following legal bases:
- Your consent (e.g., for email newsletters)
- Contractual necessity (e.g., to complete purchases)
- Legal compliance (e.g., tax or payment records)
- Legitimate interests (e.g., fraud prevention, service improvement)
5. Sharing Your Information We do not sell your data. We only share your personal data with trusted third parties when necessary to operate the platform:
- Payment processors (e.g., Stripe)
- Email services (e.g., Mailchimp)
- Hosting and analytics providers (e.g., Google Analytics)
- Event partners or artists (only for your purchased events/products)
6. Data Retention We retain personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law. You may request deletion at any time.
7. Your Rights Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing in certain cases
- Request a copy of your data in portable format
To exercise your rights, contact us at: [Insert contact email]
8. Cookies and Tracking Artus uses cookies and similar tracking technologies to personalize your experience and improve performance. You may adjust your cookie preferences in your browser settings.
9. International Data Transfers If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information.
10. Changes to This Policy We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or platform notification.
11. Contact Us For privacy-related questions or to make a request, contact our Data Protection Officer: Email: support@artuscy.com
By using Artus, you agree to this Privacy Policy.
[dokan_privacy_policy]
